Vortex Privacy Policy – Your Data, Clearly Protected

Welcome to the Vortex Privacy Policy. We are committed to protecting your privacy and providing transparency in how we handle your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you use our gaming platform, vortex-game.in (the “Service”). By creating an account and using our Service, you agree to the collection and use of information in accordance with this policy.

Review of the privacy policy in the game Vortex

What Data We Collect and How It Powers Your Experience

To operate the Vortex platform and provide a seamless gaming experience for our players in India, we collect several types of information.

Account & Contact Information: Your name, email address, and telephone number provided during registration.
Verification (KYC) Data: Information required for identity verification to comply with Indian regulations, which may include details from your PAN card, Aadhaar card, or other official documents.
Financial Data: Records of your deposits, withdrawals, and the payment methods you use on our platform.
Technical Data: Your IP address, browser type, device information, and operating system.
Usage Data: Details of your gameplay, session durations, betting patterns, and pages visited on our platform.
Communication Data: Records of your interactions with our player support team.

This data allows us to manage your account, process transactions securely, optimize the game, and ensure we provide a fair and responsible gaming environment for our Indian players.

The Essential Role of Cookies on the Vortex Platform

We use cookies and similar tracking technologies to enhance your experience on our platform. These include:

Essential Cookies: Required for core platform functionality, such as keeping you logged in and securing your account.
Performance Cookies: Help us understand how players interact with the game, allowing us to fix bugs and improve performance.
Functionality Cookies: Remember your personal preferences and game settings for a customized experience.
Analytics Cookies: Provide statistical data about platform usage to help us make improvements.

You can manage cookie preferences through your browser settings, but disabling essential cookies may impact the functionality of the Vortex game.

How We Responsibly Use Your Data

We use the information we collect for the following legitimate purposes:

To operate the Vortex game and manage your player account.
To process financial transactions securely and efficiently.
To verify player identity (KYC) and prevent fraud, complying with legal obligations in India.
To personalize your gaming experience and communicate important service updates.
To conduct analysis and research to improve our game and service offerings.
To ensure the security of our platform and enforce our Terms of Service.

We only share your information with third parties under specific and necessary circumstances.

Situation	Type of Information Shared	Purpose
Payment Processors	Transactional & Financial Data	To securely process deposits and withdrawals.
KYC Verification Services	Identity Documents & Personal Info	To comply with legal and regulatory requirements in India.
Service Providers	Necessary operational data	For platform hosting, analytics, and player support.
Legal Requirements	Information required by law	To comply with legal obligations or requests from authorities.
Business Transfers	User data relevant to the transaction	In the event of a merger, acquisition, or asset sale.

We mandate that all third parties respect the security of your data and process it only for specified purposes in accordance with our instructions.

Your Rights to Access, Modify, or Delete Your Data

As a Vortex player, you have specific rights regarding your personal data:

Right to Access: You can request copies of the personal data we hold about you.
Right to Rectification: You can request the correction of any inaccurate information.
Right to Erasure: You can request the deletion of your personal data, subject to legal limitations.
Right to Restrict Processing: You can ask us to limit how we use your data.
Right to Data Portability: You can request that we transfer your data to another organization.
Right to Object: You can object to our processing of your personal data.

To exercise these rights, please contact us. Note that we may be legally required to retain certain information, such as transaction and KYC data, for a specific period.

Keeping You Informed – Updates to Our Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any major changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this page periodically.